COVID-19

Impact on Regent Theatre & Clarkson Studio events

IMPACT ON REGENT THEATRE & CLARKSON STUDIO EVENTS

The health and wellbeing of our team and everyone who visits our venue is our priority. The Regent Theatre continues to follow Ministry of Health guidelines for gatherings and public events, whilst being mindful of potential escalation and the impact of reduced notice periods on all stakeholders.

In response to the government advice around limiting public gatherings and unnecessary social contact, The Regent Theatre’s book sale team announces the cancellation of the Mainfreight Donation Collection Day on 29th March.

In addition, the Anything But Book Sale, scheduled for the 16th April, will be postponed until later in the year. We are also hugely disappointed to announce that the Star/Regent 24 Hour Book Sale, which would have been celebrating its 40th anniversary this year on 12th – 13th June, will be cancelled. This is the first time in its history we have been unable to hold our hugely popular sale, which represents the culmination of a year’s work by over 50 volunteers. We do not cancel this lightly, but cannot risk the wellbeing of those same volunteers, the musicians who entertain us or our loyal book buying public.

Supporters who wish to donate items for either sale are asked to hold on to them for the time being as all collections and sortings are also cancelled for the foreseeable future. Please do not drop your books off at the theatre. We will let everyone know when collections and drop offs are reinstated and appreciate your understanding. Next year’s sale will be spectacular!

We are hugely grateful for the support of the Dunedin community for our fundraising activities. Like you, we look forward to returning to normal as soon as possible, but in the meantime, we must focus on keeping our staff, volunteers, patrons and supporters safe and healthy.

 

Cancelled or Postponed Events

Given the ever-changing nature of the environment, the following performances and productions have been cancelled or postponed:

Fringe Opening Night Showcase Main Auditorium 18th March Cancelled
Dear Boobs on Stage Clarkson Studio 19th – 22nd March Postponed – new date to be advised
Playground Clarkson Studio 23rd – 26th March Cancelled
Get out of my Letterbox Clarkson Studio 27th – 28th March Cancelled
Soweto Gospel Choir Main Auditorium 29th March Cancelled
Collection Day Dunedin 29th March Cancelled
Anything But Books Sale Main Auditorium 16th April Postponed – new date to be advised
The Ten Tenors Main Auditorium 18th April Postponed to 14 April 2021 – tickets still valid
Les Misérables Main Auditorium 7th – 16th May Postponed – new date to be advised
Moscow Ballet’s Sleeping Beauty Main Auditorium 22nd May Postponed – new date to be advised
Showquest Main Auditorium 25th May Cancelled / Postponed
Yesterday Once More Main Auditorium 28th May Postponed – new date to be advised
BANFF Mountain Film Festival Main Auditorium 4th June Cancelled
Regent 24 Hour Booksale Main Auditorium 12th – 13th June Cancelled
World of Musicals Main Auditorium 19th June Postponed to 27 Mar 2021 – tickets still valid
Matariki Glow Show Main Auditorium 30th June Postponed to 10 Nov 2020 – tickets still valid

We continue to monitor the situation and are mindful of evolving guidelines on both business and personal practice. We will endeavour to provide as much notice as possible regarding any further cancellations or postponements and appreciate our community’s understanding and support during this challenging time.

While our box office remains open currently, we ask people to follow Ministry of Health advice and stay home if they are feeling unwell, practice good coughing and sneezing hygiene, and frequently wash or sanitise your hands.

 

CANCELLED EVENTS – REFUNDS

Ticket Rocket

If you have purchased your tickets through TICKET ROCKET Online or the Call Centre, you will automatically receive a full refund within 60 business days. Please note that there is no need for you to contact Ticket Rocket.

Regent Box Office

If you have purchased your tickets from the REGENT BOX OFFICE, you will need to email support@ticketrocket.co.nz with the following details:

  • The name you used to purchase your ticket
  • The event you have purchased the ticket for
  • Your account name and number for a manual bank transfer to be processed back to. This must be a NZ account and not a credit card number.

Your refund will be received within 60 business days.

If you wish to support the arts sector during this difficult time, you can choose to donate the value of your ticket(s) and not request a refund. In which case, the ticket price will go to the affected parties.

 

Non-Regent Related Events

For all other non-Regent related events, please contact the relevant ticket provider.

 

17 The Octagon, Dunedin

PO Box 5036, Dunedin, 9058

@regentdunedin

@regentdunedin

Mon-Fri 9am - 5.30pm
Sat 10.30am - 1pm
Box office is also open one hour before shows