COVID-19

Impact on Regent Theatre & Clarkson Studio events

IMPACT ON REGENT THEATRE & CLARKSON STUDIO EVENTS

The health and wellbeing of our team and everyone who visits our venue is our priority.  The Regent Theatre continues to follow Ministry of Health guidelines for gatherings and public events, whilst being mindful of potential escalation and the impact of reduced notice periods on all stakeholders.

LIFE AT ORANGE

With our box office open, we ask people follow Ministry of Health advice:

  • Stay home if they are feeling unwell.
  • Practice good coughing and sneezing hygiene.
  • Wash or sanitise your hands.
  • We encourage you to wear a mask.

Guideline to Attending Shows

  • If you feel unwell it is not advisable to attend a public event. Please stay home or if you have been asked to isolate.
  • We encourage you to wear a mask.
  • Please do not arrive late. Allow time for purchasing tickets or food and beverages and finding your seats.
  • If you need to pay for your food or drinks, use contactless payment options if possible.
  • Most of all though, please enjoy the event and the experience of being able to view from within our beautiful auditorium.

Cancelled Events – REFUNDS

If you have purchased your tickets ONLINE you will need to email regent3@regenttheatre.co.nz with the following details:

  • The name you used to purchase your ticket
  • Customer ID/Sale ID (if known)
  • The event details (name, date, venue)
  • If booked online, the refund will automatically be processed to the card you initially used to book your tickets

Customers who purchased their tickets directly with the REGENT THEATRE BOX OFFICE, should visit us to obtain their refund.  You will need to provide an Eftpos or Credit Card for the refund to be processed; no cash refunds will be given.  Please phone our Box Office on 03 477 8597 if you require further clarification.

If you wish to support the arts sector during this difficult time, you can choose to donate the value of your ticket(s) and not request a refund.  In which case, the ticket price will go to the affected parties of your choosing and continue to support the arts.

Cancelled or Postponed Events

Given the ever-changing nature of our current environment, the following performances and productions have been cancelled or rescheduled:

SHOW ORIGINAL DATE NEW DETAILS
Troy Kingi with Delaney Davidson 22 August 2021 Rescheduled to 13 August 2022 at Glenroy Auditorium – tickets purchased for original date valid for rescheduled show
7 Days Live 5 December 2021 Rescheduled to 11 June 2022 – tickets purchased for original date valid for rescheduled show
World of Musicals 15 October 2021 Rescheduled to 3 July 2022 – tickets purchased for original date valid for rescheduled show
Dimmer  24 March 2022 Rescheduled to 24 September – tickets purchased for original date valid for rescheduled show
 A Celtic Christmas 3 December 2021 Rescheduled to 2 December 2022 – tickets purchased for original date valid for rescheduled show
Professor Brian Cox – Horizons 1 March 2022 Rescheduled to 6 December 2022 – tickets purchased for original date valid for rescheduled show
MTD – We Will Rock You From 5 May 2022 Cancelled

We continue to monitor the situation and are mindful of evolving guidelines on both business and personal practice.  We will endeavour to provide as much notice as possible regarding any further cancellations or postponements and appreciate our community’s understanding and support during this challenging time.

Non-Regent Related Events

For all other non-Regent related events, please contact the relevant ticket provider.

Regent Book Sales

Supporters who wish to donate items for our annual sale, are asked to hold on to these for the time being until we can resume collections and sorting.  At Orange, our Box Office will still be open, so donations can always be left in our foyer with our Box Office team.

We are hugely grateful for the support of the Dunedin community for our fundraising activities.  Like you, we look forward to returning to normal as soon as possible, but in the meantime, we must focus on keeping our staff, volunteers, patrons and supporters safe and healthy.

 

17 The Octagon, Dunedin
Otago, New Zealand

PO Box 5036, Dunedin, 9058

@regentdunedin

@regentdunedin

Mon-Fri 9am - 5.30pm
Sat 10.30am - 1pm
Box office is also open one hour before shows