Terms & Conditions

Terms & COnditions

The Regent Theatre Trust of Otago is a New Zealand owned business.

Full address

17 The Octagon, Dunedin
Otago, New Zealand

Currency

All prices are in New Zealand Dollars (NZD). Your account will be charged in New Zealand Dollars (NZD).

Website Security

Payment Security is managed through Windcave for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.

Refunds, exchanges and replacements

  • The Regent Theatre will only offer a refund or exchange of a ticket if an event is cancelled or rescheduled. The Regent Theatre does not offer refunds or exchanges as a result of a change in your personal circumstances.
  • If an event is cancelled or rescheduled, to the fullest extent permitted by law, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. The Regent Theatre will not be liable for any other losses incurred by you as a result of the cancellation or rescheduling of an event, including any travel and accommodation expenses.
  • The Regent Theatre will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. The Regent Theatre may charge a reasonable fee for the replacement of tickets.

Acceptance of Terms & Conditions

When you make a purchase on this website, you have accepted the terms and conditions outlined on this page.

17 The Octagon, Dunedin
Otago, New Zealand

PO Box 5036, Dunedin, 9058

@regentdunedin

@regentdunedin

Mon-Fri 9am - 5.30pm
Sat 10.30am - 1pm
Box office is also open one hour before shows