The Regent Box Office

Our Box Office team has the inside scoop on shows that are coming up, useful tips about all of Dunedin’s venues (and their seating quirks), and all sorts of other information you may not know you need.

As well as Regent shows, we sell tickets for all events at the Dunedin Town Hall, Glenroy Auditorium and the Forsyth Barr Stadium, and for many events at other venues around the city, and New Zealand.

 

How to book your tickets

When you book your tickets, you can pay with cash or eftpos (at the Box Office) or credit card (Visa or MasterCard).

  • In person – Regent Theatre Box Office, 17 The Octagon, Dunedin
  • By phone – 03 477 8597
  • Online – www.ticketdirect.co.nz (or you can click through from the show pages on this website)

We are open Monday to Friday, 9am to 5.30pm and Saturdays, 10.30am to 1pm. We also open at least an hour before a show for door sales. You can check whether a show is sold out before you come in by calling us or checking on our website.

If you have any questions about an event, seating or tickets you have purchased, email office@regenttheatre.co.nz, call 03 477 8597 or come in and see us.

Exchanges & refunds

Unfortunately, we cannot refund or exchange tickets. Ticket insurance is available as an option when you book online.

Service fees

All tickets incur a service fee and most will incur a credit card fee.

 

How NOT to book your tickets

Tickets to all shows and events at the Regent Theatre, must be purchased from our official ticketing partner TicketDirect or at the Regent Theatre Box Office to ensure your tickets are valid.

Any tickets purchased through a third party or unauthorised seller will result in your tickets being void, restricting your eventual access into the event.

Unfortunately we are unable to verify the validity of tickets that have been purchased through unauthorised third party resellers such as Viagogo as we cannot confirm whether or not they’ve been onsold more than once and the original purchase is generally made with little or no valid contact information.

The only advice we can give you is to get in touch with your credit card company and try to have the transaction cancelled and your money refunded if you have purchased through one of the reseller sites.

 

Gift vouchers

Sometimes it’s tricky finding the perfect gift for someone and so we offer gift cards to make it easier for you. Gift cards are available from the Box Office in almost any dollar value and can be redeemed for any show staged here within 12 months of purchase.

Terms & Conditions of purchase